Enquire before pickup
Tell us when you expect to receive the keys, your vehicle and suburb. We check a suitable work location and capacity.

Book before you collect your new EV. For an accepted eligible booking, we complete the agreed ceramic coating by the written deadline — two business days after your vehicle pickup. If we miss it, we waive or refund the agreed coating charge.
Check my pickup dateTell us when you expect to receive the keys, your vehicle and suburb. We check a suitable work location and capacity.
Before pickup, we confirm the appointment, coating scope, price and exact completion deadline. You accept these together.
If we miss the agreed deadline, we waive or refund the eligible coating charge. The guarantee covers accepted coating components up to A$1,500.
The clock starts from your confirmed collection of the new vehicle, not from when EVA starts work. Pickup day is day zero. Completion is due by 5pm Brisbane time on the second business day after pickup. For this offer, business days are Monday–Friday, excluding applicable Queensland public holidays. Enquiry hours remain Monday–Saturday.
Eligible new-car ceramic bookings must be accepted in writing before pickup. Appointment and guarantee availability are checked individually. Submitting this form does not reserve a slot or start a guarantee.
Explore our ceramic preparation and packages →Tell us what you need. We’ll work through the details with you and put the scope in writing.
Suitable home, workplace and shared-site setups, plus approved drop-off options across our Brisbane service area. Location and appointment are confirmed individually.
0458 899 050We waive an unpaid eligible coating charge or refund an amount already paid for that agreed coating component, up to A$1,500. This offer does not promise free tint, PPF, accessories or finance costs. Your Australian Consumer Law rights remain unaffected.
Your pickup date and time, the coating scope and charge, a suitable work location, access to your vehicle, the appointment and the exact dated completion deadline. We confirm eligibility in writing and you accept before collecting the vehicle.
Tell us immediately. We review the new timing and agree any revised appointment and deadline in writing. We do not quietly restart the clock.
We check conditions and discuss a suitable covered setup or approved drop-off alternative before accepting. EVA staffing or weather planning problems do not automatically cancel an accepted promise. We will not compromise safe preparation or curing.
Call 0458 899 050 or email info@evautospecialists.com.au with your booking reference. We check the agreed deadline and completion record, confirm the remedy in writing and arrange any refund to the original payer.